Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get In Touch With Us
Connect with our experts to enhance your hospital and clinic operations today!
Contact Us for Expert Guidance
1
Begin by filling out the contact form with your name, email, and a brief message outlining your inquiry or the services you are interested in. This helps us understand your needs better.
2
Once submitted, you will receive a confirmation email acknowledging your inquiry. Our team will review your message and prepare to respond promptly.
3
Expect a detailed response from our consulting team within 48 hours. We aim to provide you with the information and support you need to enhance your operations.
4
If necessary, we may schedule a follow-up call to discuss your needs in more detail. This allows us to tailor our services to your specific requirements.
5
Finally, we will provide you with a customized proposal outlining our services, pricing, and how we can assist you in achieving your goals.